FAQ

There are plenty of frequently asked questions about products and service, so we wanted to give you quick answers.

FREQUENTLY ASK QUESTIONS

General Questions

We are manufacturer. Every month, we do a procurement for a massive number of steel material from Chinese state owned mill. The total value of steel processing equipment is more than 30 million dollars. Our major products cover carbon steel, stainless steel, galvanized steel, and PPGI / PPGL, and it is totally compatible to all kind of world steel standard.
Yes, we do. In large-scale indoor warehouses, the total stock value is over 150 millions dollar.
It is free, depend on the value of the sample. The cost of the freight would be charge.
Officially, it is within 7 days. Actually, we can deliver within 3 days. Customized products or non-standard size products would be taken 10-30 days to deliver, depend on the production cycle. Generally, most of the products finished and delivered within 20 days.
We are so confident that we can deliver goods on time. In experience of steel supply chain for over 15 years, we have built a perfect supply chain system which can provide a variety of supply solutions and rapidly respond services for international buyers.
Each batch of products must have its own factory inspection report. If the third-party inspection report of the product you purchased does not match our factory inspection report, we will resend the goods, and we will carry all the costs by ourselves.
You may have many methods to contact us. Email will be checked within 12 hours, and Skype, WeChat and WhatsApp will be online in 24/7. Please send us your requirement, attaching specification (Steel grade, dimension, quantity, destination port) or any you are concerned, you will obtain a competitive price and supply solution soon.

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No.31 Longcheng Road, Shibei District, Qingdao, Shandong, China
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